Answers to common Thiqa Mart shopping, payment, delivery, and support questions.
Browse products on our storefront, add your items to the cart, and tap 'Order via WhatsApp'. Your cart breakdown will be sent directly to our team in chat, where we confirm stock, take your delivery address, and arrange delivery.
Yes. Cash on delivery is available across the UAE. You pay in cash when your order arrives at your doorstep.
Thiqa Mart supports delivery across all 7 Emirates in the UAE where courier service is available. Delivery timing depends on product availability, location, and successful customer contact.
All order confirmations, dispatch notices, and delivery updates are shared directly with you in our WhatsApp chat. You can also message our team on WhatsApp at any time for live updates.
Simply message our support team on WhatsApp with your order details and photos of the item. Our team will review your request and arrange a return, replacement, or refund.
Contact customer support with your order number and the phone or email used at checkout.
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